It is important to note if you sent your cryptocurrencies, such as Bitcoin or Bitcoin Cash to the incorrect or wrong wallet that:
- Incorrect cryptocurrency addresses used during deposit or withdrawal will create an invalid error message.
- All transactions are final, so always ensure the address is correct as accidentally transferring to an active Digital Wallet or Exchange address is irreversible.
- Transactions can be verified by entering the address on a blockchain explorer.
- These wallet addresses are not interchangeable, and the correct currency must be sent to the correct wallet type.
- Please ensure you are ONLY sending Bitcoin (BTC) to a Bitcoin wallet address. Sending Bitcoin Cash (BCH) or Bitcoin SV (BSV) to this address will result in a loss of funds.